FAQs

Customer Service

For any questions please email us at info@itscyclelogical.com or contact us online via our contact form

Credit Cards

It’s Cyclelogical accepts Visa, Mastercard and American Express. See our Privacy and Security Policy for more information.

Sales Tax

Sales tax will only be charged to residents of the state of Virginia.

Shipping and Returns

Shipping Rates

It’s Cyclelogical ships via United States Postal Service. You may select our $5.00 Parcel Post Flat Rate or our $7.50 Priority 2 Day Mail.

Return Policy

If for any reason you are unhappy with your purchase, we offer a 30 day exchange policy. The original item must be returned with tags attached and a Return Authorization Number, which you can obtain by emailing us at info@itscyclelogical.com. Please note we do not refund shipping and handling.

Out of Stock Items

We will do our very best to keep our inventory current. If for some reason your item is unavailable for shipment we will notify you via email with an estimated shipment date.

Contact Us

The best way to reach us is online with our contact form or via email at info@itscyclelogical.com. Alternatively, you can call us during normal business hours, 9am-5pm, at 703-622-4335. Please address mail to us at:
It’s Cyclelogical
5573 Ann Peake Drive
Fairfax, VA 22032

Privacy Policy

Your privacy is very important to us. Please read our Privacy Policy.

Special Thanks to

Crimson New Media, website design - http://www.CrimsonNewMedia.com/
Lynn Fellman, designer of our new DNA jersey. Find more of her work at http://www.fellmanstudio.com/art-gallery/dna-design-for-a-biking-jersey